School Manager Portal Basics

Learn how to navigate through your school manager account. Video shows how to search students, pull reports and what the reports mean. This portal can be used by cafeteria managers or school staff that only need limited information for daily lunch service. (Portal for...

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How To Place an Order

To place an order, click on the ‘order’ tab. On the left, you can see a list of users. Choose the student you wish to order for first. Orders must be placed separately for each student. Below students, you can select ‘portions’. Choose a portion, then go to a date and...

How To Manage Your Order History and Calendar

To view your order history, click on the ‘history’ tab. If you choose ‘list view,’ you will see a list of every item ordered for your student. If you go back to the ‘history’ tab and click ‘calendar view,’ you can generate a calendar history for each of your students....

How To Create a New Account

Welcome to the Hotlunchonline ordering system. For the video tutorials we will be using Denver School Lunch as an example. When you go to your school’s website, select ‘setup lunch account’; however this may be set up differently for each school. Just look for the hot...

How To Cancel an Order

To cancel an order, click on the ‘order’ tab. Go to the date that you want to cancel, and click on the menu item you have ordered, which will be highlighted. This will bring up a window to the left, and at the bottom you can select ‘Credit Purchase’. Then you can go...

How To Add a Student

Now that you have created a new account, you need to add a student. Click on the ‘student’ tab. Then click on ‘create a new student’. Select your school and grade. Enter the first and last name, and click ‘submit’. If you make a mistake, just click...

Convenience

Being convenient means saving time and energy for everyone involved. Let’s take a look how Hot Lunch Online works for all the different users. Parents enjoy the ease of use of Hot Lunch Online. From the simple login to the secure payment options it is intuitive....

Save fees with Hot Lunch Online

Most online ordering systems charge a flat percentage of gross sales. They typically range from 3% to 7% and they typically include your credit card or gateway fees. Credit card fees are usually based on a transaction fee plus a percentage of gross sales. So when the...